Payment Policy
Below you will find the payment methods we support and a plain explanation of how your card details are processed.
Methods we accept
Credit and debit cards
Visa, Mastercard and American Express are accepted, processed on our provider's systems.
Apple Pay and Google Pay
Available on supported devices and browsers as an express checkout option.
Klarna
Offered at checkout where eligible. Terms are set by Klarna, not by us.
Afterpay
Available at checkout where eligible. The agreement is between you and Afterpay.
Currency
Everything is priced and charged in US dollars, with no added handling fee on the checkout total.
How your card details are handled
Card information is taken by the payment processor in a secure form. It is never written to our database, and we only learn whether the payment was approved.
When you are charged
Charging happens at order placement rather than at shipping. If we cannot complete the order, it is cancelled and fully refunded. See the Cancellation Policy.
Declined payments
When payment is declined there is no order and no charge. A short authorisation hold may show briefly. Speak to your issuer, and call +1 212-219-3888 if it repeats.